Accessibility Statement

AAX Agency is committed to making this website usable by everyone, including people who browse with a screen reader, navigate by keyboard, use voice control, or need larger text and higher contrast.

We build accessible sites for our clients. It would be difficult to take that seriously if our own site were not.

We target the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. That is the benchmark referenced by the Americans with Disabilities Act in practice, by the Department of Justice's 2024 rule for state and local government sites, and by California's Unruh Civil Rights Act litigation.

We believe this site substantially conforms to WCAG 2.2 Level AA. We say "substantially" deliberately — it is a stronger claim than most sites can support, and a weaker one than "fully compliant", which no honest party claims without a formal third-party audit.

• Every page has exactly one h1, and heading levels descend without skipping, so screen-reader users can navigate by structure.
• All text meets or exceeds the 4.5:1 contrast ratio required at Level AA. Body text measures about 8:1 and primary text about 18:1 against the page background.
• Every interactive control — link, button, form field — has an accessible name. Decorative graphics are hidden from assistive technology rather than announced as meaningless images.
• The entire site is operable by keyboard alone, in a logical order, with a clearly visible focus ring on every control.
• A "Skip to content" link is the first thing a keyboard user reaches, so the navigation can be bypassed.
• Interactive targets are at least 24 by 24 CSS pixels, meeting WCAG 2.2's new target-size criterion.
• The mobile menu manages focus and scroll properly, and announces its expanded state.
• Form fields have real, programmatically associated labels — not placeholder text pretending to be a label. Errors are announced to screen readers.
• All animation is disabled automatically for anyone whose system requests reduced motion. Nothing flashes, auto-plays or moves faster than three times per second.
• Text reflows without horizontal scrolling down to a 320 pixel viewport, and remains readable when zoomed to 200%.
• The page declares its language, and the site works with browser zoom and user stylesheets.

Automated checks of heading structure, accessible names, landmark regions, language declaration and target sizes, run against every page type. Programmatic contrast measurement of every text node against its actual rendered background. Manual keyboard-only traversal of the navigation, the city directory and the contact form.

Automated tools catch perhaps a third of real accessibility problems. We do not pretend otherwise, which is why the next section exists.

We would rather list these than let you discover them:

• This site has not had a formal accessibility audit by an independent third party, and has not been tested with every combination of screen reader and browser. Our testing covered structure, contrast, keyboard operation and semantics rather than a full manual assistive-technology pass.
• The city directory filters results as you type. We announce the result count to screen readers, but a very long result list may still be slow to review with some assistive technology.
• Some decorative background effects rely on CSS gradients and masks. They carry no information, and the site remains fully usable if your browser does not render them.

If you hit something not listed here, that is useful information and we would like to hear it.

If any part of this website is difficult or impossible for you to use, contact us and we will fix it. You do not need to explain why, name a guideline, or use any particular format.

1. 01Email AAXsolution@gmail.com with the page address and what went wrong, or call 818-405-2503.
2. 02We aim to acknowledge within two business days.
3. 03We will tell you our plan and a realistic timescale for the fix, and we will tell you if something will take a while rather than going quiet.

If you need information from this site in another format — large print, plain text, or read aloud over the phone — ask and we will provide it at no charge.

We would much rather fix a problem than argue about one. If you are not satisfied with our response, you can contact the U.S. Department of Justice Civil Rights Division, or the California Department of Fair Employment and Housing's successor, the Civil Rights Department.

Telling us first is not a precondition to any of that. It is simply the fastest route to the thing actually getting fixed.