Privacy Policy

AAX Agency is a web development, SEO and marketing studio in Burbank, California. This page explains what happens to information you send us through this website.

We do not sell your information. We do not share it with advertisers. We use it to reply to you and to run our business.

When you submit our contact form we collect the name, email address, phone number, business name, city, website, budget range, selected services and message you provide. We collect this because you chose to send it to us.

Like most websites, our hosting provider records standard technical information such as IP address, browser type and pages requested. If analytics are enabled, we may also collect aggregated usage data — which pages are visited and roughly where visitors come from.

We do not knowingly collect information from anyone under 13, and we do not ask for sensitive categories of personal information.

To respond to your enquiry and prepare the audit or proposal you asked for.

To provide services if you become a client, including communicating about your project.

To understand which parts of this site are useful so we can improve them.

Service providers who help us operate: our website host, our email delivery provider, and analytics. Each only receives what it needs to do its job.

We will disclose information if required by law, or to protect our rights or someone's safety.

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

This site uses only what is necessary to function, plus analytics cookies if analytics is enabled. You can block cookies in your browser settings; the site will still work.

Enquiries are kept as long as needed to respond and, if you become a client, for the life of the working relationship plus whatever period our tax and legal obligations require. Ask us to delete your information and we will, unless we are legally required to retain it.

If you are a California resident, the CCPA/CPRA gives you the right to know what personal information we hold about you, to request deletion or correction, and not to be discriminated against for exercising those rights. We do not sell or share personal information as those terms are defined by the CCPA.

To make a request, email AAXsolution@gmail.com or call 818-405-2503. We will verify your identity before acting on it.

This site is served over HTTPS and form submissions are transmitted encrypted. No system is perfectly secure, so please do not send passwords, payment card numbers or government ID numbers through the contact form. If we need something sensitive during a project, we will arrange a secure method.

If we change this policy we will update the date below. Material changes will be noted at the top of this page.

Questions about this policy: email AAXsolution@gmail.com or call 818-405-2503. AAX Agency, Burbank, CA 91502.